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  3. Customer Questions

Customer Questions

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  • What is the nitrogen cycle?
  • How do I safely clean a glass aquarium before setting it up?
  • Should I rinse the gravel before adding it to the aquarium?
  • I see a hard, whitish build-up on the glass and equipment. What is it and how do I remove it?
  • When can I add fish to my new aquarium?
  • What types of fish should I add to my aquarium?
  • My water is cloudy. How can I clear the water?
  • My water is green!?
  • My water has a very bad smell to it. How can I eliminate the smell?
  • Why should I test the water in my aquarium?
  • How often should I change the water in my aquarium?
  • How often do I feed my fish?
  • What do I feed my fish?
  • My fish has torn or shredded fins, what can I do?
  • My fish has a cloudy looking eye, why?
  • My fish has turned dark black or has its colour washed out. What is happening?
Big Al's Pets' Help Center